When asked what’s the Top ERP System in Malaysia, experts respond with a list of six alternatives that serve different organizations in various ways. The top 3 systems are Retail Management Software, Internet Solutions for Retail, and Customer Relationship Management Software. Of these, the first two applications systems are more common in the retail sector while the third platform, CRM, is more common in the financial or business-to-business sector. The absence of a standard ERP methodology in Malaysia has made an IT landscape that seems much like a jigsaw puzzle where each piece is needed but none exist. This leads to the next challenges.
Organizations have different needs when it comes to ERP implementations. Retailers, for instance, may look for ERP solutions that will automate order fulfillment, reduce inventory, supply data analysis, provide real-time tracking, and integrate with customer and employee databases. Web-based solutions would allow e-commerce websites to update product information in real time and do stock. Web-based applications could also be used to keep tabs on sellers, negotiate contract provisions, and manage internal resources. The listing for Web-based ERP software goes on, however, the point is that it is critical for any ERP system to address the needs of different businesses. The problem lies in choosing the right ERP system that would fit each organization’s unique needs.
Another major challenge is the lack of inter-function communication and transparency in ERP software. Most companies, for instance, fail to fully understand the nuances of integration with existing systems and find it difficult to ascertain which systems must be implemented first and which may be phased out. There is also the problem of integrating ERP modules with programs that have already been deployed. Typically, companies need the assistance of consultants to create ERP integration tasks easier and more streamlined.
Another limitation for ERP implementation in Malaysia is its price. Bigger companies would surely have the ability to afford ERP software as its licensing costs are already within reach of most businesses. However, small and medium-sized companies would find it difficult to purchase, install and integrate ERP applications due to its steep price tags. In addition, keeping an ERP system would demand plenty of resources, which could seriously dent to the provider’s capital.
In spite of these constraints, some companies have managed to design robust ERP systems that feature all the functions necessary for a robust ERP system. Cogentrix, for example, is one such ERP solution. This company designs and implements customized ERP systems that address the special needs of companies. To be precise, Cogentrix has more than two hundred components that can be mixed and matched to create different scenarios for companies. Each scenario represents a typical business process that would need to be implemented in order to provide clients with the most up-to-date and accurate outcomes. A typical Cogentrix ERP module would include Customer Management, Supply Chain Decision Support, and other modules that would complement and improve upon each other.
Small and medium-sized companies can’t afford to be complacent when it comes to ERP systems. Even if their budget is not that high, they should still invest in a fantastic ERP system. The reason behind this is the fact that ERP systems are designed to facilitate and streamline processes, which would in return translate to enhanced customer service, productivity and profitability. To ensure that ERP systems work for a business, it is necessary that you have a comprehensive test and retest done on a regular basis. This way, businesses can make certain that their ERP systems are modified and upgraded to match the changing market trends and requirements. This way, companies can be assured that their ERP system works well and can continue to serve the purpose for which it was created.
Another way to make certain that you get a top-notch ERP system is by hiring only the best ERP consultants and technicians. There are numerous firms that claim to provide ERP systems and although they may be experts in the market, it would still be wise to check at the quality of their services and the results they have produced for previous clients. You may want to think about referrals from clients or companies that have used the services of these consultants or technicians before making your final decision. Also, you could always do more research about the company, its history, technology and how it caters to your business’ unique needs and requirements. In that way, you can be sure that your company will get the most out of your ERP system.
Overall, picking a top up system would require you to do a lot of homework. Researching about the different ERP systems available today and the details about their features, modules and function would be very helpful in deciding on the right one. With the information that you gathered, you can then assess your needs and identify which one is ideal for your organization.